Help

Frequently asked questions

Quick answers to common questions before or after subscribing.

How do I cancel my subscription?

Subscriptions are managed in the App Store or Google Play. Open the subscription settings for your platform and cancel ME-P before the next renewal date.

Does deleting the app cancel billing?

No. Removing the app from your device does not stop the subscription. Cancellation must be completed through the platform where you purchased it.

Are AI results 100% accurate?

No. Results are generated from information provided by the user together with AI models and analysis logic. They are intended as guidance and reference, not guaranteed facts.

Can I update my information and run the analysis again?

Yes. You can edit your profile or input details and request a new analysis whenever you need updated guidance.

Is my data protected?

We apply modern security measures to protect user data and handle personal information according to our Privacy Policy.

Can I delete my account?

Yes. If account deletion is available in the app, you can request it from the account or privacy settings. If you need help, please contact support.

How can I contact support?

Please email our support team using the address shown on the Contact Us page and include your device, OS version, and a short description of the issue.